Privacy Policy
How KCS Bangladesh collects, uses, and protects your personal information.
Last updated: January 2025
1. Introduction
KCS Bangladesh (“KCS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and company name when you fill out our contact or quote forms.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type.
- Cookies: We use cookies to enhance your browsing experience and analyse site traffic.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our cleaning, pest control, outsourcing, and facility management services.
- To respond to your inquiries, requests, and provide customer support.
- To send service updates, promotional materials, and marketing communications (with your consent).
- To improve our website and services based on user feedback and usage patterns.
- To comply with legal obligations and protect our rights.
4. Data Protection
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services (e.g., payment processors, analytics providers).
6. Cookies
Our website uses cookies to improve user experience. You can choose to disable cookies in your browser settings, though this may affect some website functionality.
7. Your Rights
You have the right to:
- Access your personal data held by us.
- Request correction or deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with relevant data protection authorities.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@kcs-bangladesh.com or call +880 1XXX-XXXXXX.