Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the KCS Bangladesh website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

2. Services Description

KCS Bangladesh provides professional cleaning, pest control, outsourcing and manpower supply, and housekeeping and facility management services. Service scope, pricing, and duration will be outlined in individual service agreements or quotes provided to clients.

3. User Obligations

As a user of our website and services, you agree to:

• Provide accurate and complete information when requesting quotes or contacting us.
• Not misuse our website for any unlawful purpose or in violation of applicable laws.
• Not attempt to gain unauthorized access to our systems or interfere with website functionality.
• Ensure that any property or premises we service is safe and accessible for our staff.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of KCS Bangladesh and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

5. Limitation of Liability

KCS Bangladesh shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

6. Service Guarantee

We stand behind the quality of our work. If you are not satisfied with any service provided, please notify us within 24 hours, and we will address the issue at no additional cost as per our satisfaction guarantee policy.

7. Cancellation & Refund Policy

Cancellations made at least 24 hours before the scheduled service will be fully refunded. Cancellations within 24 hours may incur a charge. Refunds for recurring or contract services will be handled as per the terms outlined in the service agreement.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites. Accessing third-party links is at your own risk.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of our website after any changes constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

11. Contact Information

For questions about these Terms and Conditions, please contact us at info@kcs-bangladesh.com or call +880 1XXX-XXXXXX.